Single Account:
We are authorized to reactivate inactive accounts when the request is for one account.

Multiple Accounts:

If the request involves reactivating multiple user accounts, we must escalate to an administrator. Before escalating, please gather the following details for each user and open a ticket:

• Full name
• Email address

Kindly also consider the information in the Inactive Account | One Account & Inactive Account | Multiple Accounts SRs before proceeding.