ILT/VILT
Support Category: ILT | Inquiry, VILT | Inquiry (select applicable) Specialist Notes: Standard Response: Thank you for your inquiry! Kindly note...
Wed, 8 Oct, 2025 at 8:24 AM
Support Category: ILT | Inquiry, VILT | Inquiry (select applicable) Specialist Notes: If a user inquires about an ILT and the information is not lis...
Thu, 28 Nov, 2024 at 5:57 AM
Support Category: ILT | Registration, VILT | Registration (select applicable) Specialist Notes: Standard Response: You may search for your Learn...
Thu, 28 Nov, 2024 at 5:58 AM
Support Category: ILT | Drop, VILT | Drop, ILT | Reschedule, VILT | Reschedule (select applicable) Specialist Notes: Please escalate any request for...
Thu, 28 Nov, 2024 at 5:59 AM
Support Category: ILT | Completion Request, VILT | Completion Request (select applicable) Specialist Notes: If it has been more than 7 business day...
Wed, 8 Oct, 2025 at 8:25 AM
Support Category: ILT | Inquiry Specialist Notes: Standard Response: Thank you for your patience. You should have received a confirmation email ...
Wed, 8 Oct, 2025 at 8:26 AM
Support Category: ILT | Inquiry Specialist Notes: A user may come in and ask if they’re enrolled in a course. Due to multiple accounts being such an...
Wed, 8 Oct, 2025 at 8:27 AM
Support Category: Certificate Inquiry Specialist Notes: Standard Response: Certificates should be handed out at the end of the Learning Event yo...
Wed, 8 Oct, 2025 at 8:28 AM
Support Category: VILT | Inquiry Specialist Notes: Standard Response: Yes, you should receive email notifications from the course POC.
Wed, 8 Oct, 2025 at 8:28 AM
Support Category: VILT | Inquiry Specialist Notes: A user may come in and ask if they’re enrolled in a course. Due to multiple accounts being such a...
Wed, 8 Oct, 2025 at 8:29 AM